Mixed Billing

The information below outlines the following:

1. What is mixed-billing?
2. When will bulk-billing still apply?
3. How will the fee be processed?
4. How will I know the cost of my appointment before I come in?
5. Reasons for the change in policy
6. List of common fees

2. When will bulk-billing still apply?

Access to healthcare is very important to us. Therefore, certain patients will continue to be bulk-billed.

Children 16 years and younger are Bulk Billed Medicare card Holders .

DVA Gold patients are Bulk Billed.

General care plans are Bulk Billed.

Covid-19 and Influenza vaccine appointments will be Bulk Billed, however, the vaccine itself may incur a fee for those patients that are not eligible for government vaccine programs.

3. How will the fee be processed?

You will be charged the full consultation fee to your credit or debit card at the end of your appointment. We can then electronically process your Medicare rebate on your behalf. The rebate should appear in your bank account within 1-2 business days.

We recommend that you ensure your bank details are up to date on my.gov.au to avoid any delays in receiving your rebate. Patients who are not bulk-billed or concession card holders should expect an out-of-pocket fee of between $10 to $50 on top of the Medicare rebate for a standard consultation.

4. How will I know the cost of my appointment before I come in?

Our reception staff will always try to give you the most accurate advice possible about the costs of your appointment ahead of time. However, please keep in mind that the reception staff will only be able to offer you advice based on the information you provide and that your type of consultation may vary in your appointment.

Key indicators that will change the cost of your appointment include the length of time of your appointment, how many issues you discuss with the doctor, and whether there is a procedure involved in your appointment. We have tried our best to keep the gap payment as consistent as possible across all appointment types so that patients do not experience too much variation.

5. Reasons for the change in policy:

We are committed to maintaining and improving the quality of healthcare we provide. Recently, the cost of consumables, running, and maintaining our practice has gone up. In order to protect the sustainability of this practice, we need to make this change to continue providing quality and effective service.

Thank you for your ongoing support of our practice – in the past and into the future.

6. List of common fees

Our Fee as Follows:

Appointments Practice fee Medicare rebate Out of pocket cost
Standard Consult (up to 15mins) $90 $42.85 $47.20
Long Consult (up to 30mins) : $150 $82.90 $67.10
Extra Long Consult (up to 50mins) $220 $122.15 $97.85

We accept:

  • EFTPOS
  • VISA
  • Mastercard
  • Apple Pay
  • Cash

We do not accept American Express and apologise for any inconvenience.